ThousandEyes: the X-ray machine of the internet

It’s the early 2010s, and Mohit Lad and Ricardo Oliviera are working well into the evening, developing their internet monitoring software ThousandEyes in their startup’s first office in San Francisco. The city is energy conscious enough that the lights in the building will go off at 6pm on the dot, and it takes a phone call and a passcode to get things back up and running. Oliviera has had enough of this, and has written a script using Twilio, which offers APIs to automate phone calls.

This works for a week, until the lights turn off of their own accord again. After frantically debugging the script in the dark, the founders realize that their script is absolutely fine. The problem is that Twilio is hosted on an Amazon Web Services (AWS) data center on the other side of the country, which has been brought down due to a storm.

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